Who We Are
Tecmony analyses organisations’ existing technology infrastructures and develops solutions tailored to their needs. It provides consultancy and technical support for product development, service expansion and the integration of different technologies with existing systems in a compatible manner.
Tecmony – Harmony of Technologies
Tecmony brings together the concepts of Technology and Harmony. By bringing different technologies together in harmony, it introduces organisations to next-generation, smarter technologies. Our aim is to help organisations gain more value from their technology investments by enabling different systems to work in harmony with one another.
Get in TouchOur Vision
To shape a future in which technologies work in harmony and communication becomes smarter and uninterrupted.
Our Mission
To combine technology, engineering and innovation to develop solutions tailored to organisations’ needs and increase operational efficiency through system integration and digital transformation.
Harmony & Integration in Technology
The Whole Communication Stack
We bring together, connect and manage all the channels through which organisations communicate with their customers under one roof. We cover all communication processes, from the PBX and contact center to WhatsApp and an AI-powered voice assistant.
Cloud Contact Centre
With the Voyce cloud contact center platform and Alotech integrations, we set up contact center infrastructure without requiring hardware investment. All processes, including campaign management, call recording, reporting and quality monitoring, can be managed from a single screen.
PBX and Voice Infrastructure
We manage voice traffic within organisations and between branches using the 3CX IP phone system, cloud PBX solutions and VoIP Router. We can also provide integration without replacing your existing PBX.
WhatsApp Business Solutions
With WaSend, WASMS, WADesk and WAGEM solutions, we turn WhatsApp into a corporate communication channel that extends from bulk notifications to customer service provided by agents.
AI and Automation
With Chatbot Peki and CallGem Pro, we provide automated greeting, routing and speech analytics across written and voice channels. By automating repetitive tasks, we help employees focus on their core work.
Software Development
When off-the-shelf products do not meet an organisation’s needs, we develop custom software. In addition to integrations between existing CRM, ERP and call systems, we also provide custom interface and reporting solutions.
Consulting
Before selling a product, we analyse your existing technology infrastructure. Depending on your needs, properly configuring the existing system may sometimes be sufficient instead of installing a new one. Accordingly, we help you determine the most suitable approach for your organisation.
We Stay After the Installation
Communication infrastructure is not something you install and walk away from. The way we work is built around that.
We listen first. We inventory the existing PBX, lines, software and processes, and describe what is actually needed.
We plan which product goes where, how it will talk to the existing setup, and what stays exactly as it is.
The switchover happens without stopping a running operation. Testing, parallel running and user training are part of this step.
Go-live is a beginning, not an end. Some of our projects have been with us for years; the ongoing support relationship is the real work.
Different Sectors, One Need
We work with organisations as different as manufacturers, retailers, banks and public institutions. The common thread is always the same: communication with the customer has to be uninterrupted and measurable.
You can see the full list of organisations we work with on our home page.
What Our Customers Say
Their experience working with us
“Working with the Tecmony team let us modernise our communication infrastructure.”
“Their professional approach and solution-focused work make the difference.”
“They helped us integrate technology into our business processes in the most efficient way.”
“They delivered solutions that optimised our operational processes.”
“They made major improvements to our system and network infrastructure.”
Start Working With Us
Let’s find the right solution for your technology needs together.
Or reach us directly: +90 (216) 912 00 79[email protected]